Frequently Asked Questions
How long does shipping typically take?▼
Orders are processed within 1-2 business days. Standard freight or parcel shipping typically arrives within 3-7 business days depending on your location and order size.
What is your return policy for tiles?▼
We accept returns on unopened full boxes within 45 days of delivery. Please note that a restocking fee may apply and original shipping costs are non-refundable.
What payment methods do you accept?▼
Tile Club accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you complete your home renovation project.
How do you ensure product quality?▼
We source premium materials and conduct rigorous quality inspections. Our tiles are graded for durability and color consistency to ensure your installation looks beautiful and lasts longer.
Why Choose Us
Fast Nationwide Shipping
Quick, reliable delivery for every home renovation project.
Premium Artisan Designs
Exclusive high-quality tiles crafted for sophisticated interior spaces.
Trade Member Benefits
Special wholesale pricing and support for industry professionals.
What Our Customers Say
“The marble mosaic arrived perfectly packaged and looks stunning as our new kitchen backsplash. Highly recommend.”
“Incredible selection and fast shipping. The glass tiles have a beautiful shimmer that really elevated our bathroom.”
“Excellent customer service helped me calculate exactly how much herringbone tile I needed for my fireplace remodel.”
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